How can we help?

The text of any auto-responder is editable by the administrator. To edit an auto-responder, follow these steps:

  1. Log into the Admin at admin.rallybound.com
  2. Navigate to the campaign on which to create this template
  3. Click the "Email" tab
  4. Click "Automated Emails" in the left sidebar
  5. Locate the auto responder you'd like to edit (select or hover over an auto responder and read its description to see what activates it)
  6. Double click the desired auto responder
  7. Click "Edit" at the top left of the auto-responder window.
  8. Select whether to disable the email, and/or disable the header and footer (see Email Header and Footer)
  9. Edit the text and click "Save" at the bottom. When composing the email, keep in mind the power of placeholders to personalize the email.