How can we help?

Administrators can add donations manually on behalf of a donor or a sponsor. To do so, follow these steps:

  1. Log into the Admin at
  2. Navigate to the campaign on which the donation was submitted
  3. Click the "Transactions" tab
  4. Click "Donations" in the left sidebar
  5. Click "Make Donation" at the top of the window
  6. In the resulting window, enter donor information for a new donor, or select an existing member
  7. Select the donation recipient (General (to campaign), Member, Team)
    • Note: Member is searchable by fundraiser name or the page's campaign name
  8. Enter donation details (payment type, amount, message, anonymity options)
  9. Select whether the donor is a corporate sponsor (this helps for reporting)
  10. Select whether to enter the donation as a pledge
  11. Enter donation details (admin comment, date, if verified (applies to offline donation))
  12. Enter billing/contact information
  13. Click "Donate" to complete the donation

To edit an existing donation, double-click the desired record, click "Edit" in the top left, and edit the details as listed above.