Rallybound PDF Attachments is a feature that allows organizations to automatically have a PDF generated for each online donation, offline donation and ticket purchase. This PDF is sent to the donor as an attachment in the donation autoresponder email.
This feature can be enabled on any campaign site or standalone page. Please contact Rallybound support if you would like this enabled.
Once the feature is enabled, the PDF template can be edited in the Admin Panel, under Email > PDF Receipt.
This feature was built as a way to provide tax receipts, but it may be used for other purposes. So, by default, the template includes the following:
- A statement that it is an official receipt for income tax purposes
- Name and address of the non profit
- Organization’s tax ID
- Unique donation ID
- Receipt issue date
- Donor’s full name and address
- Gift amount
- Message from organization to donor
Using Rallybound’s standard text-editor, the template can be further customized as desired, for example to include the organization’s logo, a signature, and/or custom text. Placeholders may be used as well, just like in email templates.
Admins have the option to disable PDF attachments in the Admin Panel by clicking ‘Disable’ in the PDF Receipt section of the Email settings.
In addition, PDF Attachments can be turned off for specific autoresponder templates if desired. This setting can be found on relevant templates as ‘Disable PDF attachment’.
Previously generated PDFs can be found in the Admin Panel on the donation record by clicking the button on top of the donation record. If any information has been changed, admins can re-generate the PDF when in Edit mode. Additionally, the most recently generated PDF gets resent to the donor when the email is resent from the Sent Auto Responders interface.
Partial Refund on donations
In the event of a partial refund on the donation, a new receipt will be generated and sent to the donor with the Refund Confirmation email. The new receipt includes the updated amount and a statement that it is a “replacement receipt.”