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For a self-service processor, you can configure NeonPay on your organization entity, under System > NeonPay. Alternatively, please contact support to configure your selected processor.


Within each Rallybound campaign you will want to review all emails being sent (Admin Email Templates, Fundraiser Email Templates and Auto Responders) to ensure the text is all accurate and that placeholders are being used so that they pull the most updated information. You'll also want to review the header and footer being used within the emails to ensure it contains the correct logo and organization name. The header and footer are editable on a campaign entity in the Admin, under Email > Email Designer. Additionally, you'll want to confirm the email address that emails will be sent from under Email > Advanced.