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  1. How to edit the donation thank you page

    There are various sections to the donation thank you page : Donation thank you page title - Title of the page Donation thank you page text - Body … the necessary changes and click Save button in the bottom. For information on post-donation registration options, please click here.
    Knowledge baseMay 12, 2019
  2. How to verify an offline donation

    If a fundraiser receives a check or cash donation, they must enter it as an offline donation. An administrator will need to verify the donation when it is received by the organization. Once the donation is verified, it counts towards the fundraiser's goal. There are two ways for an administrator to verify an offline
    Knowledge baseAug 25, 2016
  3. How to embed a donation page on my site

    If you have a standalone donation or standalone ticketing pages with Rallybound, you can embed these pages on your organization's website.  The embed code can … In the embed code there's a section that begins "_rbConf.otherParams". This section can be used to set various defaults on the embedded donation page. When adding
    Knowledge baseFeb 17, 2019
  4. How to modify default donation amounts

    On the donation page, we feature preselected donation amounts to guide donors to donate. Follow these steps to edit the default values on these buttons: Log … admin username, navigate to the donation page) Click "Enable Editing" in the top right Edit the default amounts and click "Save Changes" in the top right
    Knowledge baseOct 31, 2016
  5. How to add or edit a donation (instructions for administrators)

    Administrators can add donations manually on behalf of a donor or a sponsor. To do so, follow these steps: Log in to your campaign admin panel ( Click "Transactions" > "Donations" in the left sidebar Click "Make Donation" at the top of the window In the resulting window, enter donor information
    Knowledge baseMay 24, 2018
  6. How do I refund a donation that has been deleted from Rallybound

    If you have accidentally deleted a donation from Rallybound system without refunding first, you can still refund the donation from your payment processor. Please go to your payment processor account and make a refund from their site.
    Knowledge baseMar 19, 2018
  7. Offline Donations

    for offline donations. For a how-to on entering an offline donation, check out How to enter an offline donation. For a how-to on verifying an offline donation, check out How to verify an offline donation.
    Knowledge baseJul 06, 2018
  8. Payment Status in Rallybound

    if a payment is canceled or refunded, the payment status in Rallybound will reflect that, but the donation will still have to be deleted in order to remove … if the admin requested a refund after a charge had succeeded (see "Canceled" above). PartiallyRefunded Charge was partially refunded. Less common statuses
    Knowledge baseAug 14, 2019
  9. Reports Complete Walkthrough

    graph that will display the most commonly given amounts. This is commonly used when testing different donation amounts to see what value is most commonly given. Donations Includes a line graph over time (you can set parameters) to see trends in terms of giving. It will also include detail on each donation
    Knowledge baseMay 12, 2019
  10. Employer Matching

    donations embed kb-how-to-article … Adding Matching Gifts to your fundraising campaign or standalone donation or ticketing page is easy. The first thing you will need to do is partner
    Knowledge baseApr 09, 2019