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  1. How to enter an offline donation through the Dashboard

    Fundraisers can submit offline donations through the Fundraiser Dashboard, which will appear in their donations list once an administrator has validated the donation. To do this, follow these steps: Log in to your campaign site, you will be directed to your Dashboard Click the "Reports" tab Click "Add offline
    Knowledge baseFeb 07, 2020
  2. Donation and Registration Auto Responders

    including registration fees. How to Edit the Donation and Registration Auto Responders To edit the donation or registration email auto responder, please follow … . Make the necessary edits. Please see How to edit an auto responder
    Knowledge baseDec 16, 2019
  3. How to turn on the Recommitment feature

    Recommitment feature is available for fundraising campaigns that have WePay or (the latter requires configuration Rallybound configuration). You can also use one of these processors for recommitment only and a different processor for regular donations. Please see Recommitment article on how to use
    Knowledge baseAug 26, 2018
  4. Recurring Donations with WePay

    : Configure WePay as your payment processor (see How to set up payment processing with WePay (legacy)) Navigate to Settings > Campaign Settings in the admin panel … payment information, which includes updating the credit card on file or cancelling the recurring donation. We recommend utilizing an email marketing tool like Mail
    Knowledge baseMay 01, 2019
  5. How to embed a donation page on my site

    If you have a standalone donation or standalone ticketing pages with Rallybound, you can embed these pages on your organization's website.  The embed code can … In the embed code there's a section that begins "_rbConf.otherParams". This section can be used to set various defaults on the embedded donation page. When adding
    Knowledge baseNov 07, 2019
  6. How to verify an offline donation

    If a fundraiser receives a check or cash donation, they must enter it as an offline donation. An administrator will need to verify the donation when it is received by the organization. Once the donation is verified, it counts towards the fundraiser's goal. There are two ways for an administrator to verify an offline
    Knowledge baseAug 25, 2016
  7. Tracking Code

    URL and have it pass to our iframe. See How to embed a donation page on my site. The Tracking Code is tracked throughout a visitor's session on your site … link to Facebook and another to Twitter, and track which users registered from which link.  Here's how to create a Tracking Code: Add "?rbref=" to a URL
    Knowledge baseFeb 17, 2019
  8. How to add or edit a donation (instructions for administrators)

    Administrators can add donations manually on behalf of a donor or a sponsor. To do so, follow these steps: Log in to your campaign admin panel ( Click "Transactions" > "Donations" in the left sidebar Click "Make Donation" at the top of the window In the resulting window, enter donor information
    Knowledge baseMay 24, 2018
  9. How do I refund a donation that has been deleted from Rallybound

    If you have accidentally deleted a donation from Rallybound system without refunding first, you can still refund the donation from your payment processor. Please go to your payment processor account and make a refund from their site.
    Knowledge baseMar 19, 2018
  10. Donation Object

    field listed for a given donation: {{ Donation | field_by_label: "How did you hear about us?" }} From a friend Donation.Donor_Display_Name Returns … The Donation object contains information related to a Rallybound donation. Availability: The Donation object is available in editable areas and dictionary
    Knowledge baseFeb 10, 2020