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Rallybound's administrator account management experience is provided by the Single Sign-On (SSO) service provided by Neon One, Rallybound's parent company. As part of this, password changes are managed in the NeonSSO interface. To change you administrator password, follow these steps:

  1. Log in to app.neonsso.com
  2. Click the the profile dropdown at the top right
  3. Click "Update Password"
  4. Enter your current password
  5. Enter and confirm your desired password*
  6. Click "Change My Password"

The password reset process can also be triggered by visiting app.neonsso.com, clicking "Forgot your password?" and following the ensuing flow.

If multi-factor authentication is enabled, changing your password invalidates all trusted devices. This will require you to verify your account again (learn more).

*Passwords must be at least 8 characters long, and include one lowercase character, one uppercase character, a number, and a special character.