How can we help?

Auto responders are emails that are automatically generated and sent based on specific criteria. For example, when a new user registers, they receive a welcome/confirmation email, with some next steps. Using the power of placeholders, emails can be personalized with detailed information specific to the recipient. 

Every campaign comes with a number of auto responders automatically. These are accessible in the Admin, under Email > Auto Responders (on the campaign entity only). There, administrators can activate and deactivate auto responders, and edit their text. Click here for more on editing auto responders.

Additionally, administrators can add custom automated emails for limited criteria, including days after registration, percentage of goal raised, total amount raised, and number of donations. Adding a custom email is also done in the Admin, under Email > Auto Responders (on the campaign entity only). Click here for more on creating automated emails.