How can we help you today?
Enter your search term here...
New support ticket
Check ticket status
Setting Up Your Campaign
Standalone Donation Pages
Standalone Ticketing Pages
Getting started on your Fundraising Campaign
Choosing your Fundraising Campaign's site template
Contacting RallyBound Support
See all 13 articles
Responsive and Mobile Design
How to set up credit card processing
Donor Covers Fees
See all 17 articles
Sign Up and Registration
The Registration Process
How to sign up — detail
See all 11 articles
How to create or join a team
How to invite people to join your team
How to register other people to attend
See all 18 articles
New Admin v1 Interface
How to refund (or delete) a donation
How to verify an offline donation
See all 75 articles
Email Header and Footer
Whitelisting Your Email Domain
How to generate and export a report
How to customize a report
Working with charts in admin reports
How to organize reports for easy access
See all 11 articles
Will my site work on my device?
Does RallyBound charge for offline donations?
Why are my donors seeing a CAPTCHA field on the donation page?
How do I add a dedication to an existing donation?
Can I modify a registrant's email address in the admin?
How do I see which registrants used discount codes?
How do I pull a list of the participants with the amount of money they have raised based on a certain time?
What are the recommended dimensions for the banner image on the home page?
See all 41 articles
What can I do if a check is written out to me personally?
Can I mail in a cash donation?
How quickly can I expect an online donation to post to my headquarters?
Can I enter a check online?
None of my posts show up in Facebook. What should I do?
See all 19 articles
Can I make a donation directly to a team?
How do I find a participants's personal fundraising page?
How quickly can I expect an online donation to post to a participants fundraising account?
What happens if I check the checkbox to "cover processing fees"?
Are donations tax-deductible?
See all 8 articles
How to connect your Mailchimp account in RallyBound
Salesforce Integration Basics
How to connect your Salesforce account in RallyBound
How to reysnc SF records from the admin
Pricebooks and Products
Registration Fees in Salesforce
See all 7 articles
Google Analytics Integration
Tracking Events (Donations and Registrations) through Google Analytics
How to embed RallyBound into a NationBuilder site
Customizing RallyBound in NationBuilder
How to embed RallyBound into a Wordpress site
Google Translate Integration
Constant Contact Integration
How to set up a Constant Contact integration
Mobile Platform (aka Chorus)
See all 14 articles